Products / VoiceBank
VoiceBank Live
A voice agent that answers callers for banks and service organisations, in Nepali and English.
What it does
One voice engine runs a separate assistant for each organisation, with its own name, knowledge and ticket queue. Customers talk in the browser, at a lobby kiosk or through a button on the organisation's website. Every conversation is transcribed, answered aloud and logged as a ticket for staff. Client organisations sign in with accounts we issue to them.
- Natural Nepali and English voices
- Phone-style calls, lobby kiosk and website button
- Separate knowledge and tickets for each organisation
- Transcripts for staff review
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